Privacy policy

Draft for review. Highlighted fields are placeholders to fill before launch. Last updated 7 October 2026.

This policy explains how WIT handles personal data collected through washintime.com, the booking chat and our studios. Legal entity: To be confirmed

What we collect

• Booking details you give us: name, mobile number, car model, studio, slot and answers in the booking chat.
• Enquiries and franchise applications: name, mobile, email, city, company and your message.
• Technical data: pages visited, the ad or link that brought you, device and approximate location from your IP address. Analytics cookies load only if you accept them.
• Payment confirmations from our payment provider. We never see or store your card or UPI details.

How we use it

• To book, confirm and remind you about your visit, and to contact you on WhatsApp or by phone about it.
• To run our studio software: bookings, invoices and service history.
• To measure our ads, if you accept analytics cookies.
• To review franchise and business enquiries.

Who we share it with

Service providers who run the site and payments for us: Cloudflare (hosting and storage), Razorpay (payments), Meta and Google (ad measurement, only with your consent), WhatsApp (messages you choose to send). We do not sell personal data.

How long we keep it

Booking and lead records are kept for up to 12 months after your last interaction, longer where tax or accounting law requires.

Your rights

You can ask to see, correct or delete your data, or withdraw consent for messages, under the Digital Personal Data Protection Act, 2023. Write to: To be confirmed

Grievance officer

Name, email and registered address: To be confirmed, To be confirmed, To be confirmed