Refund and cancellation policy

Draft for review. Highlighted fields are placeholders to fill before launch. Last updated 7 October 2026.

Online booking payments

• Reschedule free of charge by messaging your studio on WhatsApp before your slot.
• Cancellation and refund of an online booking payment: To be confirmed
• If you go on to book a service, a booking payment may be credited against it: To be confirmed

Services

• If something is not right, tell the studio before you leave and we will redo the affected part free of charge.
• Refunds for completed services are reviewed by the studio owner case by case.

Advance payments for coatings and film

To be confirmed

Memberships

To be confirmed

How refunds are paid

Approved refunds go back to the original payment method. Online refunds usually reach you within 5 to 7 working days.

Contact

WhatsApp your studio (see contact) or write to the email below. To be confirmed